/
ERROR: Can't change quote owner. Enable quotes without parent opportunities.: Owner ID, fields [OwnerId]

ERROR: Can't change quote owner. Enable quotes without parent opportunities.: Owner ID, fields [OwnerId]

Issue

For now, there is only one way to change a Salesforce Quote owner after the Salesforce Quote is created.
(Please refer to Feed Item Detail | Salesforce Trailblazer Community). By default, the Salesforce Quote owner can't be changed manually or through API.

Solution

  1. Log into Magento 2 admin.

  2. Open ‘Salesforce’ -> ‘Manage Mappings’.

  3. Open 'B2B Quote mappings'.

  4. Find all records with ‘OwnerId’ ‘Salesforce Attribute’ and edit them.

  5. In 'Magento -> Salesforce Settings', set the 'When' field value to 'Insert Only’.

  6. Press ‘Save Mapper’.

 

Related content

Lead owner issue after changing on SF Org (when mapping is Upsert)
Lead owner issue after changing on SF Org (when mapping is Upsert)
More like this
ERROR: insufficient access rights on cross-reference id
ERROR: insufficient access rights on cross-reference id
More like this
“Not Specified“ Sales Rep
“Not Specified“ Sales Rep
More like this
Negotiable quotes (User stories)
Negotiable quotes (User stories)
More like this
Negotiable Quotes tab
Negotiable Quotes tab
More like this
Change Sales Representative on Edit Order page
Change Sales Representative on Edit Order page
More like this