Frozen queue re-sync delay

Owned by Yurii Perevuznyk (Deactivated), created
Last updated: Jun 26, 2023
1 min read

  • Go to Magento admin panel - Salesforce - General Configuration - Advanced

 

Re-sync blocked queues (rows in queue) after specified minutes.
We will disable this feature if the value is empty or zero.


The time when frozen record will be re-synced depends on Hour specified in the option field and the Magento locale

  1. If the Time zone is positive: re-sync delay = option Hours - Time zone

  • Case1:
    option Hours = 1
    Time zone = 0 (London)
    re-sync delay = 1 - 0 = 1

  • Case2:
    option Hours = 5
    Time zone = GMT+2 (Europe/Kyiv)
    Locale
    re-sync delay = 5 - 2 = 3

  1. If Time zone is negative: re-sync delay = option Hours + Time zone

  • Case:
    option Hours = 2
    Timezone GMT-03:00 (Antarctica/Palmer)
    re-sync delay = 2 + 3 = 5