Advanced

Create Order

Create Order - For paid order

If the “Create Order” option is set to “For paid order” - A Salesforce Order will be created when an order in Magento is marked as "Paid".

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Order” option to “For paid order”

  • go to Magento Frontend and place an order

  • go to Magento Admin panel - Sales - Order - Edit created order

  • Click the “Invoice” button - “Submit Invoice”

Create Order - For every order

If the “Create Order” option is set to “For every order” - A Salesforce Order will be created for every Magento order.

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Order” option to “For every order”

  • go to Magento Frontend and place an order

Create Order - No

If the “Create Order” option is set to “No” A Salesforce Order will not be created

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Order” option to “No”

  • go to Magento Frontend and place an order

  • Click the “Invoice” button - “Submit Invoice”


Create Opportunity

Create Opportunity - No

If the “Create Opportunity” option is set to “No” only Salesforce Order will be created when an order in Magento is placed

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Opportunity” option to “No”

  • go to Magento Frontend and place an order

Create Opportunity - For every order

If the “Create Opportunity” option is set to “For every order” when a customer clicks the "Proceed to Checkout" button, an Opportunity in Salesforce will be created

go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Opportunity” option to “For every order”

  • go to Magento Frontend and place an order

Enable Contact Roles

This option enable Opportunity Customer Role Integration

If the “Enable Contact Roles” option is set to “No“ Opportunity Customer Role will not be populated in Salesforce Opportunity

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Opportunity” option to “For every order”

  • Set the “Enable Contact Roles“ option to “No

  • go to Magento Frontend and place an order

If the “Enable Contact Roles” option is set to “Yes“ you are able to choose Opportunity Customer Role which will be populated in Salesforce Opportunity

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Opportunity” option to “For every order”

  • Set the “Enable Contact Roles“ option to “Yes

  • Select Customer Role from the “Opportunity Customer Role“ drop-down list

  • go to Magento Frontend and place an order

Sales Cycle Length

The “Sales Cycle Length” option allows you to set the number of days needed to close the Opportunity

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Create Opportunity” option to “For every order”

  • Set the “Sales Cycle Length“ option to “15

  • go to Magento Frontend and place an order

As a result, “Close date“ is on 15 days after the Opportunity creation date

Default Opportunity Draft Status

This option allows you to choose Opportunities Draft status in which Opportunity will be placed when Magento needs to make updates

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Click on the “Default Opportunity Draft Status” drop-down list

  • Select Opportunity Status

  • go to Magento Frontend and place an order

  • Go to Magento Admin panel and Edit create order

  • Submit Shipment, Invoice, and Credit Memo

  • Check Opportunity Stage History

Opportunity Record type

This option allows you to select one of two Opportunity record type:

  • Abandoned Cart

  • Shopping Cart

This will help you to find Opportunity records related to Shopping Cart quotes - just create a new Opportunity list view and filter them by the Record Type

Convert Opportunity

If set “Convert Opportunity” option to ”No” - Opportunity Stage name will be kept as defined on the “Opportunity Status mapping” page

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Convert Opportunity” option to “No

To set Opportunity Status mapping” do next:

  • Magento Admin panel - Salesforce (sidebar menu) - Field Mappings - Opportunity Status

Opportunity Status changes when Magento order status will change:

  • go to Magento Frontend and place an order

  • Edit create order - Click “Ship” button - Click “Submit Shipment“ button

  • Edit create order - Click “Invoice” button - Click “Submit Invoice“ button

  • Edit create order - Click “Credit Memo” button - Click “Refund Offline“ button

If set “Convert Opportunity” option to ”Yes” - Opportunity Stage name will be updated if the order is paid in Magento and set the Stage name to match the value in the “Converted Opportunity Status” field.

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Convert Opportunity” option to “Yes

Converted Opportunity Status

The “Converted Opportunity Status” option allows you to select the status which Opportunity will receive when the order will be marked as "Paid".

The “Converted Opportunity Status” option works when the “Convert Opportunity” option is set to ”Yes”

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Convert Opportunity” option to “Yes

  • Click on the “Converted Opportunity Status“ drop-down list

  • select Opportunity Status

  • go to Magento Frontend and place an order

  • Edit create order - Click “Invoice” button - Click “Submit Invoice“ button

Use Invoice date as close date

This option allows you to define the “Close date“ for Opportunity

If set “Use Invoice date as close date“ option to “Yes” - Opportunity “Close date“ will change to the Magento Invoice date when Opportunity receives “Converted Opportunity Status“. (for ex. “Closed - Won“ )

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set the “Convert Opportunity” option to “Yes

  • Click on the “Converted Opportunity Status“ drop-down list

  • Select “Closed - Won“ as “Opportunity Status”

  • Set “Use Invoice date as close date“ option to “Yes

  • go to Magento Frontend and place an order

  • Edit create order - Click “Invoice” button - Click “Submit Invoice“ button

If set “Use Invoice date as close date“ option to “No” - Opportunity “Close date“ depends on “Sales Cycle Length“ option.

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Advanced tab

  • Set “Sales Cycle Length“ to “15

  • Set the “Convert Opportunity” option to “Yes

  • Click on the “Converted Opportunity Status“ drop-down list

  • Select “Closed - Won“ as “Opportunity Status”

  • Set “Use Invoice date as close date“ option to “No

  • go to Magento Frontend and place an order

  • Edit create order - Click “Invoice” button - Click “Submit Invoice“ button

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