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Enable B2B Quote Synchronization

This option allows you to enable automatic synchronization. If disabled, the synchronization still can be performed manually

To Enable automatic synchronization

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • Set the “Enable B2B Quote Synchronization“ option to “Yes

As a result, when customers request a new quote on Frontend it will be automatically synchronized with Salesforce Quote. Also, any change made with a quote (for ex. add comments, change products QTY, and price) will be automatically synchronized too.

To check if the quote was synchronized:

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

You should see that the “Salesforce Sync Status” column has a green tick, the “Salesforce Quote ID” column contains a link, and the “Salesforce Opportunity ID” column contains a link

  • or click “Select - View“ action and check the Opportunity section

To Disable automatic synchronization

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • Set the “Enable B2B Quote Synchronization“ option to “No

As a result, when customers request a new quote on Frontend it will not be automatically synchronized with Salesforce Quote. Also, any change made with a quote (for ex. add comments, change products QTY, and price) will not be automatically synchronized too.

To check if the quote was not synchronized:

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

You should see that the “Salesforce Sync Status” column has a red exclamation mark, the “Salesforce Quote ID” column is empty, and the “Salesforce Opportunity ID” column is empty

  • or click “Select - View“ action and check the Opportunity section

Manual synchronization

There are few possible ways for manual synchronization

  • Go to Magento Admin panel - Sales - Quotes

  • Mark checkbox next to the quote you want to manually synchronize

  • Click the “Action” menu - “Sync with Salesforce”

  • or click the “Select - Sync with Salesforce“ action on the quote record

  • or click the “Select - View“ action on the quote record

  • Click the “Salesforce Sync“ button

Default Owner

This default owner will be assigned to the Salesforce Opportunity and the Salesforce Quote when created

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • set “Enable B2B Quote Synchronization“ option to “Yes

  • Expand the “Default Owner“ drop-down list and choose an owner

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Salesforce Opportunity ID“ link

Close After

The “Close After” option allows you to set the number of days needed to close the Opportunity

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • set “Enable B2B Quote Synchronization“ option to “Yes

  • Set the “Close After“ option to “10

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Salesforce Opportunity ID“ link

As a result, “Close date“ is on 10 days after the Opportunity creation date

Default Opportunity Status

This option allows you to choose Opportunity Stage Name when the checkout process begins

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • set “Enable B2B Quote Synchronization“ option to “Yes

  • Click on the “Default Opportunity Status” drop-down list

  • Select Opportunity Status

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Salesforce Opportunity ID“ link

Opportunity Stage Filter

This option allows you to exclude all Opportunities with selected Stage names from the searchable dropdown list when creating Quotes in Magento.

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • set “Enable B2B Quote Synchronization“ option to “No

  • Select Opportunities Stages names in the “Opportunity Stage Filter“ you want to exclude

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Select - View” link on created quote

  • Select the “Existing” radio button under the “Opportunity“ section

  • start typing opportunity name

Minimum Search Length

This option allows you to set up the minimum number of characters required to start a search Opportunities in the searchable dropdown list when creating Quotes in Magento

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • Type number of characters in “Minimum Search Length“ field

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Select - View” link on created quote

  • Select the “Existing” radio button under the “Opportunity“ section

  • Click on the search field

Enable Contact Roles

This option enable Opportunity Customer Role Integration

If the “Enable Contact Roles” option is set to “No“ Opportunity Customer Role will not be populated in Salesforce Opportunity

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • Set the “Enable Contact Roles“ option to “No

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Salesforce Opportunity ID“ link

If the “Enable Contact Roles” option is set to “Yes“ you are able to choose Opportunity Customer Role which will be populated in Salesforce Opportunity

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • Set the “Enable Contact Roles“ option to “Yes

  • Select Customer Role from the “Opportunity Customer Role“ drop-down list

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Salesforce Opportunity ID“ link

Create Opportunity Items for the status 

This option allows you to select specific B2BQuote status when OpportunityItems will be created

  • go to Magento Admin panel - Salesforce (sidebar menu) - Negotiable Quotes - Negotiable Quotes tab

  • Select B2BQuote status from the “Create Opportunity Items for the status“ list

  • go to Magento Admin panel - Sales - Quotes - scroll to the newly created quote

  • Click on the “Salesforce Opportunity ID“ link

  • Submit order from created quote

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