How to handle 'Subscription Profiles' in Admin Panel

Owned by Dev Team (Deactivated)
Last updated: Oct 04, 2022
3 min read

Merchant is able to view and modify any subscription profile via the Magento back-office interface.

'Subscription Profiles' page is available from the Admin panel, navigate to MPOWER - Operations - Subscription Profiles

Merchant can view all subscription profiles for all customers, click on link from ‘Label' or ‘Action’ column and navigate to 'Subscription Profile Page’

In addition to the editing capabilities, merchants can see key metrics for the profile (eg. Current profile value, projected annual value, and profit).

In case of incorrect calculations (e.g. due to some cron or RabbitMQ issues) there is a possibility to recalculate the Subscription Profile’s metrics for a certain Subscription Profile.
To do so, you should execute the bin/magento tnw_subscriptions:profit *profile_nuber* command in Terminal.
Note: only profile numbers should be used, without prefixes. If you want to recalculate the #S-15 Subscription Profile, then you should execute bin/magento tnw_subscriptions:profit 15 only.

 

'Subscription Profile Page' contains the following tabs:

  • Dashboard

  • Details

  • Additional Attributes

  • Order History

  • Change History

Admin is also able to Cancel subscription, Place On Hold or Suspend

Dashboard tab contains Overview information about subscription with editing capabilities. Admin is able to modify ‘Next Payment Date' and 'Products’ configuration,

 

Details tab contains Subscription & Account Information with editing capabilities:

  • Shipping information

  • Coupon Details

  • Billing information

Additional Attributes tab contains additional information with editing capabilities about custom attributes if such attributes exist

Order History tab contains order information which includes order number, status, billing to name and shipping to name, purcchase date, shipping details and grand total. Admin is also able to proceed to the Order page

Change History tab contains Subscription Change History, all actions or changes concerning to subscription profile will be displayed here, Admin is also able to add a comment and send it to the customer