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Salesforce module provides you with the ability to select "State and Country Picklists" option. It changes the country and state fields in Salesforce to leverage "drop down" form fields

IMPORTANT: If your Salesforce org is configured to use/not use these picklists, you will also need to activate/disable their usage in Magento via Salesforce configuration

Case1. "State and Country Picklists" option is set to "Disable"

  1. Go to Magento Admin panel - click Salesforce (on left side bar) - General Configuration - Advanced tab

2. Set "State and Country Picklists" option to "Disable" and Save Config

 

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