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- In Magento Admin panel, navigate to: Salesforce > Integration Setup > API Configuration page
- Change "Enable PowerSync" to No
- Go to Salesforce and log into your Organization
- Navigate to Setup > Administer > Manage Users > Users
- Either "Change Password" or "Reset Password" for the user at question
- Complete password change flow
- At this point you should have a new password and an email from Salesforce with your new security token
- Go back to Magento Admin Panel to the same page described under STEP 1
- Update "API Password" field with the new password
- Update "Token" with the new security token
- Change "Enable PowerSync" to Yes
- Click on "Save Configuration"
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