This configuration area can be found in the Magento Admin Portal by navigating to "Salesforce (tab) > Integration Setup > Contact Us Configuration Order Statuses (page)"
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STEP 1: General
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You are probably familiar with this page already. If so, good!
You will need to click on each Order Status and assign a matching Order AND Opportunity status in Salesforce.
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We recommend creating matching custom status names in Salesforce to ensure consistency. |
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When creating Order statuses in Magento be cautious about Order Status category. We only recommend using "Active" category for order status that are FINAL. Example: Complete, Closed, etc.. All other order statuses should probably be in the "Draft" category. |