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click “Select - View“ on the created order
click on “Salesforce“ tab
click “Save and Sync Order“ button
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As a result, the order should receive Salesforce Order ID and Salesforce Sync Status become green tick
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Zero Grand Total
This option allows enable/disable synchronization for orders with zero grand total (for ex. free sample products or customers apply 100% discount coupon for order)
To Enable Zero Grand Total
go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab
Set the “Automatic Synchronization“ option to “Yes“
Set the “Zero Grand Total“ option to “Synchronize“
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To Disable Zero Grand Total
go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab
Set the “Automatic Synchronization“ option to “Yes“
Set the “Zero Grand Total“ option to “Do not synchronize“
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Synchronize Order Notes
Update Order Info
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