Customer
We support several use cases:
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If Magneto has the customer account scope set to "per website", additional condition (wesbite) will be added to the lookup logic. |
Product and Product Prices
Single store and multi-store setupa are supported. Merchants are also able to take advantage of multi-currency configuration in Magento and Salesforce.
| Drawio |
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| baseUrl | https://technweb.atlassian.net/wiki |
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| diagramName | product sync |
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| width | 826 |
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| zoom | 1 |
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| pageId | 272105492 |
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| lbox | 1 |
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| height | 591 |
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| revision | 5 |
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Order and Order Products
A Magento order may be syncronized with Salesforce as an Oppotunity or as a Salesforce Order. Salesforce Order is used for paid orders and the Opportunity is used for quotes and unpaid orders.
| Drawio |
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| baseUrl | https://technweb.atlassian.net/wiki |
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| diagramName | sync order |
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| width | 826 |
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| zoom | 1 |
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| pageId | 272105492 |
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| lbox | 1 |
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| height | 591 |
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| revision | 4 |
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Shipment
There is no native shipment capability in Salesforce. We've implemented a custom solution to allow you track Magento shipments and tracking numbers in Salesforce.
| Drawio |
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| baseUrl | https://technweb.atlassian.net/wiki |
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| diagramName | sync shipment |
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| width | 826 |
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| zoom | 1 |
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| pageId | 272105492 |
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| lbox | 1 |
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| height | 591 |
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| revision | 3 |
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Invoice
There is no native invoice capability in Salesforce. We've implemented a custom solution to allow you track Magento invoices in Salesforce.
| Drawio |
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| baseUrl | https://technweb.atlassian.net/wiki |
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| diagramName | sync invoice |
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| width | 826 |
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| zoom | 1 |
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| pageId | 272105492 |
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| lbox | 1 |
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| height | 591 |
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| revision | 3 |
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Credit Memo
This feature allows you synchronize Magento Credit Memos with Salesforce:
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