Send email notification for Invoice/Shipment by reverse sync
If you with to trugger Magento emails for Shipments/Invoices in your Salesforce org - follow our instruction below.
The example below describes algoritm for the Shipment object.
1. Enable “Asynchronous sending“ emails configuration: https://experienceleague.adobe.com/docs/commerce-admin/config/sales/sales-emails.html
NOTE: the described flow will take affect on new Shipments created after this option is enabled!
2. Create 2 fields for the Shipment object on the Salesforce side:
“Send mail“ - checkbox type
“Email sent” - formula field, type is a “text“. The formula should be:
IF(Send_mail__c, '', '1')
3. Regenerate WSDL file, upload it to the Magneto and refresh your store cache
https://technweb.atlassian.net/wiki/spaces/IWS/pages/251822299
4. On the Magento side map these 2 fields to the Magneto Shipment fields as it shown on my screenshot:
Don’t forget define the “Skip blank values“ to NO