Introduction

The simplest and most flexible way of integrating Magento entities with Salesforce objects.

1. Real-Time and Scheduled Synchronization

2. What can you synchronize?

   • Customers, Customer Groups & Customer Address data

   • Products and product-tiered pricing data

   • Orders

     • Abandoned Cart Integration

   • Invoices

   • Shipments

     • Tracking Numbers

   • Native Magento B2B + Negotiable Quotes (Adobe Commerce Only + B2B only feature)

     • NEW feature: Company Address Book

     • NEW feature: Magento B2B Quote Enhancer

     • Magento Admin user sync

     • Sales Rep sync feature

   • RMA (Adobe Commerce Only feature)

3. Most common entities sync from Salesforce to Magento:

   • Contact, Account, and PersonAccount TAD

   • Order, Invoices, Quotes, Shipments TAD

   • Products TAD

4. Fields mapping feature

5. Multi-currency support

6. Salesforce Country/State picklist support

7. Salesforce ChatBot integration **

8. Person Account support

9. Contact/Account/Lead duplicates auto-merge feature

10. Custom Reports and Dashboards **

11. Synchronization

    1. Magento to Salesforce sync

    2. Salesforce to Magento sync

       1. Quick Order creation flow

    3. Adobe Commerce Cloud support

       1. RabbitMQ support

    4. Advanced error handling and business logic

** Are available upon request. These require additional discovery and will fall into Onboarding effort