Configuration: Customer Synchronization

Configuration: Customer Synchronization

Navigate to TNW QuickBooks > Customer page which holds configuration for customer synchronization

Step-by-step guide

  • Synchronization Type

    • Automatic - Magento will try to create / update QuickBooks customer as you or the customer makes changes in real time

    • Manual - Have control who should be synchronized with QuickBooks and when. You will be able to trigger synchronization from the customer record in Magento

Customer Grid

  • QuickBooks Id - Id of the corresponding QuickBooks customer (clicking on the ID, you'll be taken to the corresponding QuickBooks customer page)

  • Sync Status:

    • Check Mark Icon - Magento customer data identical to QuickBooks customer data

    • Exclamation Sign Icon - Magento customer has not been synchronized yet and data in both systems may differ from one another

  • Sync with QuickBooks (action) - Clicking the button will trigger synchronization process with QuickBooks

Customer Detail Page

  • QuickBooks Id - Id of the corresponding QuickBooks customer (clicking on the ID, you'll be taken to the corresponding QuickBooks customer page)

  • QuickBooks Sync Token - number of changes of QuickBooks customer data

  • Sync Status:

    • In Sync - Magento customer data identical to QuickBooks customer data

    • Out of Sync - Magento customer has not been synchronized yet and data in both systems may differ from one another

  • QuickBooks Sync (button) - Clicking the button will trigger synchronization process with QuickBooks

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