Salesforce CRM allows you to leverage pre-defined "State and Country/Territory Picklists", it changes the country and state fields in Salesforce to leverage "dropdown" form fields.
IMPORTANT: If your Salesforce org is configured to use these picklists, you will also need to activate their usage in Magento via our configuration |
This can be done via our configuration pages under "Salesforce (tab) > Integration Setup > Customer Configuration" page in Magento configuration.