General: General
Extension Version
The current version of our product. We may ask you for this number if you ever have any issues and engage with us via PowerSync Helpdesk.
Enable Subscriptions
The master shut-off switch. Must be enabled if you want to leverage all the features and functionality of the product.
Allow edit in cart
Allows your shoppers to subscribe to products and modify recurring purchases directly from the shopping cart.
Disable Cron
Disable or enable MPOWER notification cron jobs
General: Advanced
Enable File
Mainly used for debugging purposes. If enabled, all activities by the product will be logged in the file specified in the description under the dropdown.
DB Logging
Mainly used for debugging purposes. If enabled, all activities by the product will be logged in the database and these logs can be viewed via the Magento Admin interface.
DB Log Limit
Allows you to specify how many log entries should the DB hold before purging old records.
Log Object Depth
Allows controlling how deep the log should go into the nested objects.
Notifications: Notifications
Renewals
The number of days before sending the customer an email notification to inform of the upcoming renewal.
Expired Card
Magento will send a notification email to the customer X days prior to the renewal asking them to update their credit card.
Notifications: Comment Add Setting
Send Subscription Profile Comment Add
Turn On sending of public comment added to the subscription profile
Subscription Profile Comment Add
A template used to email the customer when a new public comment is added to the subscription profile.
Send Comment Add Email Copy To
Allows you to define “Copy to” customers for Send Comment Add Emails
Send Comment Add Email Copy Method
Allows you to select Bcc or Separate Emails Copy Method
Notifications: Status Change Setting
Send Subscription Profile Status Change
Turn On sending of Status Change email
Subscription Profile Status Change
A template used to email the customer when a subscription profile status changes.
Send Status Change Email Copy To
Allows you to define “Copy to” customers for Status Change Email
Send Status Change Email Copy Method
Allows you to select Bcc or Separate Emails Copy Method
Notifications: Card Expire Setting
Send Subscription Profile Card Expire
Turn On sending of Profile Card Expire email
Subscription Profile Card Expire
A template used to email the customer when the credit card on file is set to expire before the next recurring order
Send Card Expire Email Copy To
Allows you to define “Copy to” customers for Card Expire Email
Send Card Expire Email Copy Method
Allows you to select Bcc or Separate Emails Copy Method
Notifications: Payment Failed Setting
Send Subscription Profile Failed
Turn On sending of Subscription Profile email
Subscription Profile Failed
A template used to email the customer when Magento was unable to process the card on file.
Send Payment Failed Email Copy To
Allows you to define “Copy to” customers for Payment Failed Email
Send Payment Failed Email Copy Method
Allows you to select Bcc or Separate Emails Copy Method
Notifications: Renewal Setting
Send Subscription Profile Renewal
Turn On sending of Subscription Profile Renewal email
Subscription Profile Renewal
A template used to email the customer notifying them about an upcoming recurring order.
Send Renewal Email Copy To
Allows you to define “Copy to” customers for Renewal Email
Send Renewal Email Copy Method
Allows you to select Bcc or Separate Emails Copy Method
Notifications: Out Of Stock Setting
Send Subscription Profile Out Of Stock Notification
Turn On sending of Subscription Profile Out Of Stock Notification email
Subscription Profile Out Of Stock Notification
A template used to email the customer if a product for an upcoming recurring order is out of stock.
Send Out Of Stock Email Copy To
Allows you to define “Copy to” customers for Out Of Stock Email
Send Out Of Stock Email Copy Method
Allows you to select Bcc or Separate Emails Copy Method
Subscription Profiles: General
Profile Product Price
Let's say you are selling milk to your customers. John Smith subscribed to receive a gallon of milk every week for $2.49. Several months later, you cannot afford to sell this product for that amount and need to raise the price and you change the price to $2.69.
If Grandfathered Price is selected, John Smith will continue to pay $2.49 until he cancels.
If Dynamic is selected, John Smith will be charged $2.69 automatically on the next renewal.
Shipping Fallback
Let’s say you have offered USPS as a shipping method. John Smith subscribes to products and chooses USPS duing checkout. Your business pivots and you no longer offer USPS as a shipping method.
If Pick the cheapest available is selected - Magento will pick the cheapest option available and substitute it for that renewal.
if Use the Default is selected - Magento will force the default shipping method you specify. See the Default Shipping Method section.
Default Shipping Method
Allows setting default shipping method to be used in the Shipping Fallback configuration (see above).
Free Shipping
Let’s say you have a rule offering your customers to pick a FREE Shipping if the order amount is over $50. John Smith places his initial order buying six different products and subscribing to one of them. The total order amount is $52.00 and the subscription is for $5.00 every week. John Smith chooses FREE Shipping when placing the order. When the renewal takes place, the order is $5.00 and FREE shipping is no longer available.
If Honor Magento free shipping is selected - The renewal will use FREE shipping to process the renewal.
If Substitute with an alternate is selected - Magento will automatically subsctitute the shipping method selected in Shipping Fallback configuration (see above).
Subscription Profiles: Past Due
Attempt Count - The number of payment attempts prior to changing the status of the subscription profile to “Suspended”.
Attempt Interval - If a payment fails for any reason, Magento will re-try the payment in the number of days specified in this field.
Grace Period - If all attempts to collect the payment during the grace period fail, the subscription profile will go into "Suspended" status.
Subscription Profiles: Email Config
Email Sender
All email notifications for recurring orders will come from this email address.
Products: General
The list of default options to apply when creating or importing new products into the Magento catalog.
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Available For
Specifies if products should be available for a one-time purchase, as a subscription, or both.
Start Date
Allows you, as a merchant, to control when the recurring order starts for your customers.
Lock Product Price
Mainly used for products where the product price remains the same for every billing frequency (eg. physical goods) or if the product price varies (eg. an hourly service, or a software license).
Unlock Preset Quantity
The product quantity will be preset for a customer and a customer cannot change product quantity when buying products. Example: Selling a monthly magazine subscription billed annually.
Savings Calculation
Used for service-based products. IMPORTANT: Will be departed in the near future.
Infinite Subscriptions
The recurring orders will continue unless the customer places the subscription on hold OR cancels.
Products: Discount
IMPORTANT: This option is only available only if the Lock Product Price option is enabled for the product.
Offer Flat Discount
The default catalog setting for the product to determine if a flat discount is offered to customers when they choose to receive that product on a recurring basis.
Discount Amount
The default catalog setting for the product discount in the catalog when the product is purchased on a recurring basis. Allows you to preset a specific amount when creating new products.
Discount Type
Refers to the Discount Amount field and controls if the Discount Amount is a percentage or a flat currency value. Allows you to preset a specific amount when creating new products.
Products: Trial
Is Trial Offered
The default setting that controls if the product you are selling has a trial period.
Is Trial Static Pre-Auth
Controls the amount of money you want to change the customer when they are signing up for the trial.
If disabled - the customer will be billed upfront for the whole trial duration
If enabled - the customer will be billed the amount specified in the Trial Pre-Auth Amount configuration setting (if the trial is free, for example).
Trial Length
The default catalog setting for the product trial length in the catalog. Allows you to preset a specific amount when creating new products.
Trial Length Unit
Refers to the Trial Length configuration value. This is also the default catalog setting for the product trial length unit in the catalog. Allows you to preset a specific amount when creating new products.
Trial Price
This is the default catalog setting for the product trial price unit in the catalog. Allows you to preset a specific amount when creating new products.
Trial Pre-Auth Amount
The amount to be billed to validate the credit card.
Trial Start Date
This is the default catalog setting for the product trial start date in the catalog. Allows you to preset this value when creating new products.
Payment methods: Available Payment Methods
The list below includes all supported Magento payment methods which are enabled in your Magento setup. You will be able to specify which of available and supported payment methods you would want to allow for recurring orders.
In the example above we are allowing all enabled and supported payment methods, but not the Authorize.net CIM.
ATTENTION: At least one of the payment methods should be active to correct subscription options configuration in products.
Customer Settings: Subscription Profiles Settings
Can Place On Hold
This setting controls if a customer can place orders on hold.
Example: If a customer has a monthly subscription for 1 pack of 250 paper plates, but it happens that they have not used all the plates yet and they can go another month w/o getting a new order. The customer can then log into their Magento subscription dashboard and place their recurring orders on hold. Then, they can re-activate next month without any interruptions to the service.
Can Cancel
This setting controls if a customer can cancel their subscription orders themselves or if they would have to call/contact you to cancel.
Until Canceled
This setting controls if a customer is able to create recurring orders that don't run indefinitely.
Example: You may be selling a Magento support service to your customers. You may sign an annual contract with a customer where you bill them monthly for 50 hours of work. Your product may be an hour of support time and its a monthly subscription for 12 installments. If you do want to support this use case, you would want to set this setting to No.
Customer Settings: Subscriber Limitation
Limit which customer group can use subscriptions
Allow to all customer groups
This setting allows you to select one of two options “All allowed groups“ or “Specific Groups”
Customer Group Limit
Allow customers from the selected customer groups to be able to place recurring orders