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To disable the integration, follow these instructions

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Info

Extensions tnw/salesforce=2.10.60 and tnw/sforceenterprise=2.10.65 and later versions have the following improvements to this process:

  • This action will stop all consumers and disable all CRON jobs. Consumers and CRON jobs will remain stopped until the integration is enabled.disabled.

    • Also you can kill all consumers manually by the command (it could require root permissions):

      Code Block
      kill $(ps aux | grep 'queue:consumer[s]\?:start tnw' | awk '{print $2}')

  • Entity updates and creation will NOT be tracked while the integration is disabled.

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  1. In the Adobe Commerce admin area, open the Salesforce primary menu item

  2. Click on Scheduled Entities menu item

  3. Use Select All and Delete mass action to remove all records from this table (see image below)

Note

IMPORTANT: These are entities that have changes and they are scheduled for further processing. Deleting these records will remove them from the synchronization process. You will have to manually re-synchronize these records in the future if needed.

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Queue Records

Note

IMPORTANT: Following these steps will remove all data pending synchronization from Adobe Commerce to Salesforce. It is possible that some data might be partially synchronized to Salesforce and this action will NOT remove/delete partial data from Salesforce.

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