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If you migrate data from Magento1 to Magento2 and entity_id changed - you need to clean the Magento Id fields in Salesforce to allow match entities by other fields.
1
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. Contact and Lead:
These records could be matched by the Email field
Clean the tnw_mage_basic__Magento_ID__c field: push empty value. Use the dataloader for that. Records will be matched by the Email
2
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. Account:
These records could be matched by the Name field
3
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. Product2
These records could be matched by the ProductCode field.
Clean the tnw_mage_basic__Magento_ID__c field: push empty value. Use the dataloader for that. Records will be matched by the ProductCode
4
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. Campaign - Magento2 module doesn’t support this entity sync.
Clean the tnw_mage_basic__Magento_ID__c field: push empty value. Use the dataloader for that. To avoid future collisions.
5
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. Order, Opportunity and Quote:
| Warning |
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These records could be matched by Magento Id field only! It’s not possible to match Magento2 order with Salesforce Order/Opportunity If you did not migrate entity_id and IncrementId fields from Magento1 ! |
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