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  • go to Magento Frontend and place an order with a configurable product

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  • Go to Magento Admin panel - Sales order - edit created order

  • Click Invoice button - Submit Invoice

  • Select on Invoices tab - Click on Salesforce ID link

  • Click on the Related tab

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  • Click Ship button - Submit Shipment

  • Select on Shipments tab - Click on Salesforce ID link

  • Click on the Related tab

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On Salesforce Magento Shipment page product names shows as parent only

Parent Product 

If set the “Configurable Products” option to “Child Product” - only the configurable product will be synchronized to Salesforce for all orders.

...

  • go to Magento Frontend and place an order with a configurable product

...

    ...

    • Go to Magento Admin panel - Sales order - edit created order

    • Click Invoice button - Submit Invoice

    • Select on Invoices tab - Click on Salesforce ID link

    • Click on the Related tab

    ...

    • Click Ship button - Submit Shipment

    • Select on Shipments tab - Click on Salesforce ID link

    • Click on the Related tab

    ...

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