Salesforce module provides you with the ability to select "State and Country Picklists" option. It changes the country and state fields in Salesforce to leverage "drop down" form fields
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IMPORTANT: If your Salesforce org is configured to use/not use these picklists, you will also need to activate/disable their usage in Magento via Salesforce configuration |
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Salesforce module provides you with the ability to enable "State and Country Picklists" option
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. It changes the country and state fields in Salesforce to leverage "drop down" form fields
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Case 1: Disabled State and Country Picklists in Magento and Salesforce
Go to Magento Admin panel - click
Click Salesforce (on left side bar) - General Configuration - Advanced (tab)
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Set the "State and Country Picklists" option to "Disable"
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Click Save Config
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The
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result in Salesforce
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Case 2: Enabled "State and Country Picklists" option
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in Magento & Salesforce
Go to Magento Admin panel - click
Click Salesforce (on left side bar) - General Configuration - Advanced (tab)
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Set "State and Country Picklists" option to "Enable" and Save Config
The
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result in Salesforce
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Possible Errors and Issues
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Possible error when Salesforce and Magento “State and Country Picklists“ configuration is mismatched |
Country and State fields are empty in Salesforce Order page after synchronization. In case when “State and Country Picklists“ option is enabled for Magento, but disabled for Salesforce
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Order is not synchronized. Error in “From Magento queue“ appears. In case when “State and Country Picklists“ option is enabled for Salesforce but disabled for Magento
Go to Magento Admin panel - Salesforce - Queues - From Magento
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There's a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Billing Country, fields [BillingCountry] There's a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Shipping Country, fields [ShippingCountry] |
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Countries batch import
Salesforce State and Country/Territory Picklists does not contain all necessary State/Province for many countries. To avoid hours of manual creation of new states, you could use some 3rd party Non-Salesforce Application
For example statecodes package
https://github.com/mattandneil/statecodes
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We do not warrant or support any 3rd party Non-Salesforce Application. You are installing this application on your own responsibility and risks |
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