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Subscription Profiles: General

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Profile Product Price

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  • Dynamic (best value) - product price will be automatically re-calculated when the customer or admin user makes changes to the quantity of the existing subscription. Only Product price decreases will affect the update of the subscription prices. Product price increases will be ignored.

  • Dynamic (full) - product price will be automatically re-calculated when the customer or admin makes changes to the quantity of the existing subscription. Product price may increase or may decrease, both actions will adjust the subscription price.

  • Grandfathered - product price is grandfathered and will not change for existing profiles when orders are created even if the product price changes in the catalog for new customers.

Let's say you are selling milk to your customers. John Smith subscribed to receive a gallon of milk every week for $2.49. Several months later, you cannot afford to sell this product for that amount and need to raise the price and you change the price to $2.69.

  • If Grandfathered Price is selected, John Smith will continue to pay $2.49 until he cancels.

  • If Dynamic (full) is selected, John Smith will be charged $2.69 automatically on the next renewal.$2.69 automatically on the next renewal if modify qty of the existing subscription (product price may increase or decrease)

  • If Dynamic (best value) is selected, John Smith will continue to pay $2.49 until he cancels (Only Product price decreases will affect the update of the subscription price)

Shipping Fallback

Let’s say you have offered USPS as a shipping method. John Smith subscribes to products and chooses USPS duing checkout. Your business pivots and you no longer offer USPS as a shipping method.

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Specifies if products should be available for a one-time purchase, as a subscription, or both.

  1. One -Time Purchase Only

  • Go to Magento Admin panel - Catalog -Products – Edit subscription product

  • Scroll to the end of the page and expand the Subscription Options tab

  • Set Available For the option to One -Time Purchase Only

  • Go to Magento Frontend - open subscription product page

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Available Start Date option:

  1. Moment of purchase

  2. Defined by customer

  3. On the last day of the month

  4. First day of the month

  5. 15th of every month

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How Defined by customer Option works:

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Used for service-based products. IMPORTANT: Will be departed in the near future.

Infinite Subscriptions

The recurring orders will continue unless the customer places the subscription on hold OR cancels.

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  • Go to Magento Admin panel - Catalog - Products – Edit subscription product

  • Scroll to the end of the page and expand the Subscription Options tab

  • Click in Manage button

  • Set Infinite Subscriptions option to No

  • Go to Magento Frontend - open subscription product page

  • Check that customer can change qty of payments

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Products: Discount

IMPORTANT:This option is only available only if the Lock Product Price option is enabled for the product.

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This is the default catalog setting for the product trial price unit in the catalog. Allows you to preset a specific amount specific amount when creating new products.

Trial Pre-Auth Amount

The amount to be billed to validate the credit card.

Trial Start Date

This is the default catalog setting for the product trial start date in the catalog. Allows you to preset this value when creating new products.

  • Go to Magento Admin panel - Catalog - Products – Edit subscription product

  • Scroll to the end of the page and expand the Subscription Options tab

  • Click in Manage button

  • Set Is Trial Offered option to Yes

Trial Pre-Auth Amount

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  • Set Trial Can Be Skipped option to Yes

  • Trial Length to 15

  • Trial Price to 15

  • Trial Start Date

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  • to Moment of purchase

  • Go to Magento Frontend - open subscription product page and check trial option

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  • place order with a trial subscription

  • Go to My Account - My Subscriptions - Edit subscription

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Payment methods: Available Payment Methods

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In the example above we are allowing all enabled and supported payment methods, but not the Authorize.net CIM.

ATTENTION: At least one of the payment methods should be active to correct subscription options configuration in products.

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Example: You may be selling a Magento support service to your customers. You may sign an annual contract with a customer where you bill them monthly for 50 hours of work. Your product may be an hour of support time and its a monthly subscription for 12 installments. If you do want to support this use case, you would want to set this setting to No.

  • Go to Magento Admin panel - mPower - (Configuration) - Customer Settings - Subscription Profile Settings tab

  • Set Until Canceled option to Yes

  • Go to Magento Admin panel - mPower - (Configuration) - Customer Settings - Subscription Profile Settings tab

  • Set Until Canceled option to No

Customer Settings: Subscriber Limitation

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