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This option allows you to enable automatic synchronization. If disabled, the synchronization still can be performed manually.

Note

Important: Also you need to start related consumers:

  • tnwSalesforceSyncQuoteDb

  • tnwSalesforceSyncQuoteAmqp

Follow the manage message queues documentation and add the following listeners to your /app/etc/env.php file.

To Enable automatic synchronization

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  • Go to Magento Admin panel - Customers - All Customers

  • Click on Select - Edit link on customer record

  • Select “Shopping Cart“ tab

  • Click on ”Sync with Salesforce” button

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Default Owner

This default owner will be assigned to the Salesforce Opportunity when created

  • go to Magento Admin panel - Salesforce (sidebar menu) - Abandoned Carts - Abandoned Cart Configuration tab

  • set “Automated Synchronization“ option to “Yes

  • Expand the “Default Owner“ drop-down list and choose an owner

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Info

Default Owner will be applied in case when Account Default Owner is not selected and Sales Rep is not specififed on Customer page

  • go to Magento Frontend and login as a Customer

  • add some product to Cart

  • do to Magento admin panel - Sales - Abandoned Carts - scroll to the newly created record

  • Click on the “Salesforce ID“ link

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Abandoned Cart Status

This option allows you to choose Opportunity Stage Name when checkout process begins

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  • go to Magento Frontend and add product to Cart

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