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Adding an order status in Salesforce:

  1. Navigate to Setup
  2. In QuickSearch, type "Order"
  3. Navigate to Customize > Order > Fields
  4. Find "Status" under Order Standard Fields and click on the "Status" label
    screenshot-2.pngImage Modified
  5. You will see the following page
    screenshot-3.pngImage Modified
  6. Add new order statuses by clicking on the "New" button under Order Status Picklist Values


Updating Order Status Mappings in Magento:

  1. Navigate to Salesforce (tab) > Field Mappings > Order Mappings > Statuses
    screenshot-5.pngImage Modified
  2. Click on a row you wish to modify / update
  3. Select a new Salesforce order status from the dropdown
  4. "Save" your changes
  5. Repeat until all Magento order statuses are mapped to unique Salesforce order statuses

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