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All recurring payment transactions are logged and if any fail, the merchant is able to manually re-trigger the transaction at any point.

'Subscription Profile Queue' page is available from the Admin panel, navigate to MPOWER - Operations - Profile Queue

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'Subscription Profile Queue' page contains all recurring payment transactions, the merchant is able to monitor of Subscription Profile status

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The Message column provides the details necessary for the merchant to understand the reason for payment failure, the reasons may be different for example non-sufficient funds, expired credit cards, etc.

In these cases, the customer will be informed by mail (How to configure Card expired notification) or (Notifications-Payment-Failed-Setting). Merchant is able to re-trigger payment transactions when the problem will be solved from the customer side.

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Also, Merchant is able to delete failed or pending profiles