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You should see that the “Salesforce Sync” column has a green tick and the “Salesforce ID” column contains a link
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To check if the Abandoned Cart was not synchronized on Customer page:
Go to Magento Admin panel - Customers - All Customers
Click on Select - Edit link on customer record
Select “Shopping Cart“ tab
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To Disable automatic synchronization
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Go to Magento Admin panel - Sales - Abandoned Cart
Mark checkbox next to the record you want to manually synchronize
Click the “Action” menu - “Sync with Salesforce”
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Click the “Sync with Salesforce“ link on the record
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Go to Magento Admin panel - Customers - All Customers
Click on Select - Edit link on customer record
Select “Shopping Cart“ tab
Click on ”Sync with Salesforce” button
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Abandoned Cart
Abandoned Cart Status
Record type
Sales Cycle Length
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As a result, “Close date“ is on 15 days after the Opportunity creation date
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Abandoned Cart Status
This option allows you to choose Opportunity Stage Name when checkout process begins
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