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  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • click on “Default Status“ drop-down list

  • select order status

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Info

How to add new status in drop-down list

  • go to Salesforce and click “Gears“ button

  • type “Object Manager” into “Search Setup” field and click on it

  • click on “Order“ lable and select “Fields & Relationships“ tab

  • click on “Status” field label and add new labels

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Note

IMPORTANT: Default status must be from Draft status group in Salesforce. If select Default status from Activated status group order will not be synchronized

You can see error in “TNW Salesforce / From Magento to SalesForce sync queue“ table

Warning

Choose a valid status and save your changes. For a new or cloned order, choose Draft. An Activated order's status can't be edited., fields [Status]

  • go to Magento Admin panel - Salesforce (sidebar menu) - Queues - From Magento

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Sync all orders

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