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  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Automatic Synchronization“ option to “Yes

  • Set the “Zero Grand Total“ option to “Do not synchronize

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Synchronize Order Notes

This option allows you to attach Magento order notes to the Order notes in Salesforce

To Enable Synchronize Order Notes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Synchronize Order Notes“ option to “Yes

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As a result, Magento order comments will be attached to the Order notes in Salesforce

To Disable Synchronize Order Notes

  • go to Magento Admin panel - Salesforce (sidebar menu) - Orders - Order Configuration tab

  • Set the “Synchronize Order Notes“ option to “No

As a result, Magento order comments will not be attached to the Order notes in Salesforce


Update Order Info

This option actually does not work


Default Status


Sync all orders

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