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Enable B2b Company Synchronization

his option allows you to enable automatic synchronization of the Magento company account to Salesforce account. If disabled, the synchronization still can be performed manually.

To Enable automatic synchronization

  • go to Magento Admin panel - Salesforce (sidebar menu) - B2B & Customers - Company Configuration

  • Set the “Enable B2b Company Synchronization“ option to “Yes

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As a result, when customers create new company account on Frontend it will be automatically synchronized with Salesforce Account. Also, any change made with a company account (for ex. company name, email) will be automatically synchronized too when click “Save” button.

To check if the customer account was synchronized:

  • go to Magento Admin panel - Customers - Companies - scroll to newly created cmpany

You should see that “Salesforce ID” column has link

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To Disable automatic synchronization

  • go to Magento Admin panel - Salesforce (sidebar menu) - B2B & Customers - Company Configuration

  • Set the “Enable B2b Company Synchronization“ option to “No

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As a result, when customers create new company account on Frontend it will not be automatically synchronized with Salesforce Account. Also, any change made with a company account (for ex. editing company name. email) will not be automatically synchronized when click “Save” button. In this case, the synchronization still can be performed manually.

To check if the company account was not synchronized:

  • go to Magento Admin panel - Customers - Companies - scroll to newly created company

You should see that “Salesforce ID” column is empty

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Manual synchronization

There are few possible ways for manual synchronization

  • Go to Magento Admin panel - Customers - Companies

  • Mark checkbox next to company you want to manually synchronize

  • Click “Action” menu - “Sync with Salesforce”

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  • Go to Magento Admin panel - Customers - Companies

  • Click “Select - Edit” link from Action column for the company you want to manually synchronize

  • Click “Sync with Salesforce” button

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As a result, company should receive Salesforce ID

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Default Sales Representative

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