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  • go to Magento Frontend and create new customer

  • go to Magento Admin panel - Customers - All Customers

  • scroll to created customer

  • check Salesforce Lead ID“ column

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Convert Leads

If set “Converted Lead StatusConvert Leads“ option to “No“ Lead won’t be converted in Salesforce when Magento customer place an order

  • go to Magento Admin panel - Salesforce (sidebar menu) - B2B & Customers - Leads Integration tab

  • set “Leverage Salesforce Leads“ option is set to “Yes

  • set “Converted Lead Status” Convert Leads” option to “No

...

  • go to Magento Frontend and create new customer

  • place an order with the created customer

  • go to Magento Admin panel - Customers - All Customers

  • scroll to the created customer and click on “Salesforce Lead ID“ link

  • check Lead status

...

If set “Converted Lead StatusConvert Leads“ option to “Yes“ Lead will be converted in Salesforce when Magento customer place an order

  • go to Magento Admin panel - Salesforce (sidebar menu) - B2B & Customers - Leads Integration tab

  • set “Leverage Salesforce Leads“ option is set to “Yes

  • set “Converted Lead Status” Convert Leads” option to “Yes

...

  • go to Magento Frontend and create new customer

  • place an order with the created customer

  • go to Magento Admin panel - Customers - All Customers

  • scroll to the created customer and click on “Salesforce Lead ID“ link

  • check Lead status

...

Converted Lead Status

“Converted Lead Status” option allows you to choose Lead Status to be set in Salesforce when Lead to Contact/Account conversion takes place

  • go to Magento Admin panel - Salesforce (sidebar menu) - B2B & Customers - Leads Integration tab

  • set “Converted Lead Status“ option is set to “Yes

...

Delete converted Lead

If set “Delete converted Lead“ option to “No“ Lead will not be deleted in Salesforce after they are converted to Account+Contact

  • go to Magento Admin panel - Salesforce (sidebar menu) - B2B & Customers - Leads Integration tab

  • set “Leverage Salesforce Leads“ option is set to “Yes

  • set “Convert Leads” option to “Yes

  • Set “Delete converted Lead“ option to “No

...

  • go to Magento Frontend and create new customer

  • place an order with the created customer

  • go to Magento Admin panel - Customers - All Customers

  • scroll to the created customer and check “Salesforce Lead ID“ column contain link

  • click on “Salesforce Lead ID“ link

  • Salesforce Lead page should opens

...

If set “Delete converted Lead“ option to “Yes“ Lead will be deleted in Salesforce after they are converted to Account+Contact

  • go to Magento Admin panel - Salesforce (sidebar menu) - B2B & Customers - Leads Integration tab

  • set “Leverage Salesforce Leads“ option is set to “Yes

  • set “Convert Leads” option to “Yes

  • Set “Delete converted Lead“ option to “Yes

...

  • go to Magento Frontend and create new customer

  • place an order with the created customer

  • go to Magento Admin panel - Customers - All Customers

  • scroll to the created customer and check “Salesforce Lead ID“ column is empty

Lead Assignment Rule


Default Owner

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