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Note

IMPORTANT: If your Salesforce org is configured to use/not use these picklists, you will also need to activate/disable their usage in Magento via Salesforce configuration

Case1. "State and Country Picklists" option is set to "Disable" in Magento

  1. Go to Magento Admin panel - click Salesforce (on left side bar) - General Configuration - Advanced tab

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2. Set "State and Country Picklists" option to "Disable" and Save Config

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The picklist is disabled in Salesforce result

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Case2. "State and Country Picklists" option is set to "Enable" in Magento 

  1. Go to Magento Admin panel - click Salesforce (on left side bar) - General Configuration - Advanced tab

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2. Set "State and Country Picklists" option to "Enable" and Save Config

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The picklist is enabled in Salesforce result

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